Why are so many people angry on social media? (pt. 2)

Some people also say that on social media, it seems like everyone is angry. People seem to complain everthing in the comment, and with that, all kinds of personal attacks and cyber violence may follow. The netizens are particularly grumpy these days. Slowly, more people will be reluctant to speak on social media because they may somehow be cursed.

So, can we say: social media reflects that people are a "toxic" creature?

I don't agree. The reason why the environment on social media is toxic is because the design of the social media product itself encourages toxic content. The evil in social media is largely inspired by their product design.

也有人说，在社交媒体上，好像人人都很愤怒。在任何事情下面，人们好像都能吵起来，随之而来的，可能就是各种人身攻击和网络暴力。这届网友好像脾气特别大。慢慢地，很多人也就不愿意在社交媒体上说话了，因为搞不好就会被人喷。
那么，我们是不是可以说：社交媒体反映了人终究是一种“有毒”的生物？
我觉得，并不能这么说。因为，社交媒体上的环境之所以有毒，其实更重要的原因是，社交媒体的产品设计本身就在鼓励有毒的内容。可以说，社交媒体上的恶，很大程度上是被它们的产品设计激发出来的。
From: https://mp.weixin.qq.com/s/FvUpV-wXxObUEPa4_rXyYg