Tammy's avatar
Tammy

June 22, 2024

1
Self-reproach

I've been self-reproach since yesterday I found a mistake I had made last week.

Besides my job, I have a small online store on Taobao, a famous e-commerce platform in China.

Last week I was so busy that I didn't double-check the orders from this online store. Then an order was missed, and that customer was angry.

The platform helped the customer refund and gave me a penalty.

I blame myself for two things.

First, I let the customer down by giving her a bad shopping experience. Maybe she had been unhappy for days. Second, I put the store in a very dangerous situation. It will be hard to gain customers' trust again because of the penalty.

However, blaming myself can't change the past, so I decided to review my SOP and daily routine this weekend.


自责

自从发现上周犯的一个错误后,我一直很自责。

除了工作之外,我在中国著名的电子商务平台淘宝上开了一家小网店。

上周我太忙了,没有仔细检查这家网上商店的订单。然后一个订单被漏掉了,顾客很生气。

平台帮助客户退款,并给了我处罚。

我为两件事责怪自己。

首先,我让顾客失望,给她一个糟糕的购物体验。也许她好几天不开心。第二,我把商店置于非常危险的境地。由于处罚,很难再获得客户们的信任。

但是,责备自己并不能改变过去,所以我决定在这个周末复习一下我的SOP和日常工作。

Corrections

Self-reproachOPTION A: A self-reproach / OPTION B: Reproaching myself

I've been self-reproaching myself since yesterday I foundsince finding a mistake I had made last week.

BesidesALSO POSSIBLE: In addition to my job, I haverun a small online store on Taobao, a famous e-commerce platform in China.

Last week I was so busy that I didn't double-check the orders from this online store.

ALSO POSSIBLE: Then an order was missed, and that customer wasgot angry.

The platform helped the customer get a refund and gave me a penalty.

I blame myself for two things.

First, I let the customer down by giving her a bad shopping experience.

Maybe she had been unhappy for days.

MY PREFERENCE: Second, I put the store in a very dangerous situationfuture of my store in jeopardy.

It will be hard to regain customers' trust again because of the penalty.

ALSO POSSIBLE: However, blaming myself can't change the past, so I decided to review my standard operating procedures (SOP) and daily routine this weekend.

NOTE: Some readers might not know what "SOP" is... I have suggested a clearer explanation.

Feedback

We all make mistakes from time to time. Hope your business regains its traction (牵引).

Tammy's avatar
Tammy

June 25, 2024

1

Thank you for the corrections and feedback!

Have a nice day!

Self-reproach

I've been in self-reproach since yesterday when I found a mistake I had made last week.

Besides my job, I have a small online store on Taobao, a famous e-commerce platform in China.

Last week I was so busy that I didn't double-check the orders from this online store.

Then an order was missed, and that customer was angry.

The platform helped the customer get a refund and gave me a penalty.

I blame myself for two things.

First, I let the customer down by giving her a bad shopping experience.

Maybe she had beenbecame unhappy for days.

Second, I put the store in a very dangerous situation.

It will be hard to gain customers' trust again because of the penalty.

However, blaming myself can't change the past, so I decided to review my SOP and daily routine this weekend.

Tammy's avatar
Tammy

June 25, 2024

1

Thank you!

Have a nice day!

I've been doing some self-reproach since yesterday I found a mistake that I had made last week.

An alternative way to say this.

ThenAs a result, an order was missed, and that customer was angry.

The platform helped the customer get their refund, and they gave me a penalty.

I blame myself for two things.:

You're about to list the things - a colon is helpful.

Maybe she had been unhappy for days.

"She might have been unhappy for days." is a little more natural in the context, but what you wrote is fine too.

Feedback

You can't change the past - indeed. Don't be too hard on yourself, we all make mistakes. You're doing a good job to learn what you can and continue !

Tammy's avatar
Tammy

June 23, 2024

1

Thank you!

You native English speakers are so comforting!

I've been self-reproaching myself since yesterday, when I found a mistake I had made last week.

Besides my job, I have a small online store on Taobao, a famous e-commerce platform in China.

Last week I was so busy that I didn't double-check the orders from this online store.

Then an order was missed, and that customer was angry.

more natural: Then I missed an order and the customer got angry.

The platform helpedgave the customer a refund and gave me a penalty.

> 平台帮助客户退款
This usually means they “gave” the customer a refund. In English “helped the customer get a refund” would mean they assisted the customer in negotiating with / convincing someone else (you?) to give them a refund.

This example highlights a significant difference between “help” and “幫助”. In English, if we “help her do something,” she is the main person doing that thing, and we are merely assisting her. So if I “helped her wash the clothes,” she washed the clothes and I assisted her.

But in Chinese, 我幫妳洗衣服 usually means that I washed the clothes for her—she probably didn’t even participate in washing the clothes.

I blame myself for two things.

First, I let the customer down by giving her a bad shopping experience.

Maybe she had been unhappy for days.

Second, I put the store in a very dangerous situation.

It will be hard to gain customers' trust again because of the penalty.

However, blaming myself can't change the past, so I decided to review my SOP and daily routine this weekend.

Feedback

If this is the first time you’ve done this, then you’re doing well. Nobody should expect perfection, especially not at a low price. As long as you’re at 97% or above, you shouldn’t have to worry, in my opinion.

Tammy's avatar
Tammy

June 22, 2024

1

Thank you for the corrections and feedback.

Did I express something wrong? Which part means at a low price?

JoeTofu's avatar
JoeTofu

June 23, 2024

0

No, I just assumed that any individual (non-corporate) seller on Taobao wouldn’t be selling at high prices. Are you offering a high-priced product or service?

JoeTofu's avatar
JoeTofu

June 23, 2024

0

I added a comment to the sentence that used “help.”

Tammy's avatar
Tammy

June 23, 2024

1

Thank you.

You definitely do not know Taobao very much, hahaha.

JoeTofu's avatar
JoeTofu

June 24, 2024

0

Hahaha 無可奈何

First, I let the customer down by giving her a bad shopping experience.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

This sentence has been marked as perfect!

Maybe she had been unhappy for days.


This sentence has been marked as perfect!

Maybe she had been unhappy for days.

"She might have been unhappy for days." is a little more natural in the context, but what you wrote is fine too.

Maybe she had beenbecame unhappy for days.

This sentence has been marked as perfect!

Second, I put the store in a very dangerous situation.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

MY PREFERENCE: Second, I put the store in a very dangerous situationfuture of my store in jeopardy.

It will be hard to gain customers' trust again because of the penalty.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

It will be hard to regain customers' trust again because of the penalty.

However, blaming myself can't change the past, so I decided to review my SOP and daily routine this weekend.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

ALSO POSSIBLE: However, blaming myself can't change the past, so I decided to review my standard operating procedures (SOP) and daily routine this weekend.

NOTE: Some readers might not know what "SOP" is... I have suggested a clearer explanation.

Self-reproach


This sentence has been marked as perfect!

Self-reproachOPTION A: A self-reproach / OPTION B: Reproaching myself

I've been self-reproach since yesterday I found a mistake I had made last week.


I've been self-reproaching myself since yesterday, when I found a mistake I had made last week.

I've been doing some self-reproach since yesterday I found a mistake that I had made last week.

An alternative way to say this.

I've been in self-reproach since yesterday when I found a mistake I had made last week.

I've been self-reproaching myself since yesterday I foundsince finding a mistake I had made last week.

Besides my job, I have a small online store on Taobao, a famous e-commerce platform in China.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

BesidesALSO POSSIBLE: In addition to my job, I haverun a small online store on Taobao, a famous e-commerce platform in China.

Last week I was so busy that I didn't double-check the orders from this online store.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

This sentence has been marked as perfect!

Then an order was missed, and that customer was angry.


Then an order was missed, and that customer was angry.

more natural: Then I missed an order and the customer got angry.

ThenAs a result, an order was missed, and that customer was angry.

This sentence has been marked as perfect!

ALSO POSSIBLE: Then an order was missed, and that customer wasgot angry.

The platform helped the customer refund and gave me a penalty.


The platform helpedgave the customer a refund and gave me a penalty.

> 平台帮助客户退款 This usually means they “gave” the customer a refund. In English “helped the customer get a refund” would mean they assisted the customer in negotiating with / convincing someone else (you?) to give them a refund. This example highlights a significant difference between “help” and “幫助”. In English, if we “help her do something,” she is the main person doing that thing, and we are merely assisting her. So if I “helped her wash the clothes,” she washed the clothes and I assisted her. But in Chinese, 我幫妳洗衣服 usually means that I washed the clothes for her—she probably didn’t even participate in washing the clothes.

The platform helped the customer get their refund, and they gave me a penalty.

The platform helped the customer get a refund and gave me a penalty.

The platform helped the customer get a refund and gave me a penalty.

I blame myself for two things.


This sentence has been marked as perfect!

I blame myself for two things.:

You're about to list the things - a colon is helpful.

This sentence has been marked as perfect!

This sentence has been marked as perfect!

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