Managing with KPIs

Typically, business owners look for excelence in financial performance. They think that the goal that gives sense to a business project is only profit. But nothing could be further from the truth. Profit is the outcome of a large amount of activities and choices. Great managers know that you can not focus into profit, you need to focus into what causes it.

There's some magic in managing with KPI (Key performance indicators). There's a long and hard work to implement a KPI dashboard, but after the effort, managing a firm seems to be like driving a car: a beautiful balance between power and control.