Letter of complaint to an airlines company

To whom it may concern.
I have come recently to the Munich airport to do an important interview for a PhD position, yet it was a really hard experience after having so many issues due to an awful organisation from your airlines company.
First of all, I had to wait for almost two days in Netherland, where I should wait for the next plane to Munich, owing to an endless strike linked to poor working conditions of your staff. This fact was on the point of resulting in me losing the most important job interview I have ever had, after so many years of effort.
Secondly, my luggage was sent to another country, as the computer system was down and the remaining staff were particularly stressed for so many inconveniences. Because of that, I had to postpone sending important documentation to the human resources department, provoking unnecesarily an unforgettable first impression. Finally, after two days I had to come back to the airport to take my luggage and, of course, lose another day.
On ground of such poor services, I am writing this complaint letter in order to receive some kind of retribution, despite the fact that all the resultant chaos cannot be reversed. In case your company do not want to miss one among all the customers affected by the general strike, either an economical compensation or special discount should be offered to the passengers.

I am looking forward to receiving a prompt reply confirming my demands.

Sincerely,
Isaac

You recently returned from a holiday abroad. On the flight out, the aircraft was
delayed and you missed your onward connection. Your luggage was taken to
the wrong destination and not returned to you for two days. Write a letter to the
airline describing how your holiday was affected. Say how you feel about their
service, and ask for compensation.

Write your letter.