sergio's avatar
sergio

April 13, 2023

0
Formal Email

To whom it may concern,
My name is Sergio, and I am a loyal customer of yours. I am writing to express to you my dissatisfaction with the latest change in the delivery policy. First, I consider that this is a terrible and selfish decision. To make matters worse, you have informed us two days before the announcement, which meant some customers have not been able to realize of it. In consequence, I would appreciate if you would provide us the economic reasons of this decision in detail. Additionally, I would like to present some ideas about how to approach this problem.
I think you should provide us an alternative, as we are facing the rising fuel prices as well. Therefore, to solve this situation, we would like a partial refund for those who have bought with these new prices.
I would like to discuss this matter further with you as soon as possible before canceling my premium account. I hope you will take this into consideration.
Thanks in advance,
Sergio

writingpractice
Corrections

A Formal Email

To wWhom iIt mMay cConcern,

For a formal email, these are always capitalized.

My name is Sergio, and I am a loyal customer of yours.

I am writing to express to you my dissatisfaction withover the latest change in theto your delivery policy.

First, I consider that this is a terrible and selfish decision.

This is very strong wording which we would normally never use. We'd write something more like this: "First, I consider this to be very inefficient and expensive."

To make matters worse, you have informed us about it only two days before the announcementimplementation, which meants some customers have not been able to realize ofprobably missed it.

In consequence, I would appreciate it if you would provide us the economic reasons ofor this decision in detail.

Additionally, I would like to present some ideas about how to approach this problemopose different options.

I think you shouldrequest that you provide us an alternative, as we are facing the rising fuel pricesprice of fuel as well.

Therefore, to resolve this situation, we would like a partial refund for those who have bought withmade purchases at these new prices.

I would like to discuss this matter further with you as soon as possible before canceling my premium account.

I hope you will take this into consideration.

Thanks in advance,

Sergio

Feedback

Very well done!

sergio's avatar
sergio

April 14, 2023

0

Thank you so much :')

My name is Sergio, and I am a loyal customer of yours.

I am writing to you, because I would like to express to you my dissatisfaction with the latest change in theyour delivery policy.

Stylistic changes. If this was a casual email, this wouldn't be as important, but you want to be as proper as possible.
The beginning isn't a necessary change - but in a formal email, it's good to use less direct language. You want to get your point across without sounding rude or snide. (The way you had wrote it wasn't bad, but this would be an improvement.)
I would change "the delivery policy" to "your delivery policy" as it sounds cleaner.

First, I consider that this isis to be a terrible and selfish decision.

Sounds more clear and clean. "Consider that this" just sounds a bit clunky.

To make matters worse, you have informed us only two days before the announcement, which meant that some customers have not beenweren't able to realize of itthe change in time.

I got rid of "have" to make the sentence more concise.
"Of" does not belong with "realize".
I added "that" before some customers to make it sound a little better.
"Realize the change in time" sounds much clearer and reaffirms the point you are trying to make.

In consequenceSo, I would appreciate it if you wcould provide us the economic reasons of this decision in detail.

I don't think "in consequence" works here.
Added "it" for grammar flow correction.
I changed "would" to "could" here, I think it sounds a bit more formal. This one is more personal and stylistic.

Therefore, to solve this situation, weI would like a partial refund for those who have bought (some of this company's goods or services) with these new prices.

This is missing something, but I can't tell because the rest of the email provides little context.
Changed "we" to "I" to be consistent with prior pronoun usage.

I would like to discuss this matter further with you as soon as possible before I canceling my premium account.

Personal stylistic choice.

Feedback

I hope you have provided more of the context of what you're trying to fix in the email.
If this was sent to me - I would have little idea what this meant, though I'm not involved in this, whatsoever.
Simply judging from an outsider perspective, I felt lost reading this, but most of the grammar was good. All of the spelling was on point unless I missed something.

sergio's avatar
sergio

April 13, 2023

0

Thank you for your corrections :)) It is a fictitious letter of complaint in which I try to complain about a new policy introduced by a company. I am practising because one of the most important parts of the English language test is to know how to use formal and informal language.

Formal Email

To whom it may concern,.

My name is Sergio, and I am a loyal customer of yours.

I am writing to you to express to you my dissatisfaction with the latest change in theyour delivery policy.

Firstly, I consider that this isis to be a terrible and selfish decision.

To make matters worse, you have informed us two days before the announcement, which meants some customers havemay not been able to realize of ithave realised what has happened.

Not entirely sure what you are trying to say here so I may have phrased it wrong.

In cConsequencetly, I would appreciate it if you would provide us with the economic reasons ofor this decision in detail.

Additionally, I would like to present some ideas about how to approachsolve this problem.

I think you should provide us with an alternative, as we are facing the rising fuel prices as well.

Therefore, to solve this situation, we would like a partial refund for those who have bought with these new prices.

I would like to discuss this matter further with you as soon as possible before canceling my premium account.

I hope you will take this into consideration.

Thanks in advance,

Sergio

Feedback

Good although I am a little unclear what point you are trying to put across here "To make matters worse, you have informed us two days before the announcement, which meant some customers have not been able to realize of it." so what I have put may not be what you were trying to say.

sergio's avatar
sergio

April 13, 2023

0

Thank you very much. I have tried to say that some customers have not been aware of the changes made to the shipping policy, but I think I have explained myself very badly.

Formal Email


This sentence has been marked as perfect!

A Formal Email

To whom it may concern,


To whom it may concern,.

To wWhom iIt mMay cConcern,

For a formal email, these are always capitalized.

My name is Sergio, and I am a loyal customer of yours.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

This sentence has been marked as perfect!

I am writing to express to you my dissatisfaction with the latest change in the delivery policy.


I am writing to you to express to you my dissatisfaction with the latest change in theyour delivery policy.

I am writing to you, because I would like to express to you my dissatisfaction with the latest change in theyour delivery policy.

Stylistic changes. If this was a casual email, this wouldn't be as important, but you want to be as proper as possible. The beginning isn't a necessary change - but in a formal email, it's good to use less direct language. You want to get your point across without sounding rude or snide. (The way you had wrote it wasn't bad, but this would be an improvement.) I would change "the delivery policy" to "your delivery policy" as it sounds cleaner.

I am writing to express to you my dissatisfaction withover the latest change in theto your delivery policy.

First, I consider that this is a terrible and selfish decision.


Firstly, I consider that this isis to be a terrible and selfish decision.

First, I consider that this isis to be a terrible and selfish decision.

Sounds more clear and clean. "Consider that this" just sounds a bit clunky.

First, I consider that this is a terrible and selfish decision.

This is very strong wording which we would normally never use. We'd write something more like this: "First, I consider this to be very inefficient and expensive."

To make matters worse, you have informed us two days before the announcement, which meant some customers have not been able to realize of it.


To make matters worse, you have informed us two days before the announcement, which meants some customers havemay not been able to realize of ithave realised what has happened.

Not entirely sure what you are trying to say here so I may have phrased it wrong.

To make matters worse, you have informed us only two days before the announcement, which meant that some customers have not beenweren't able to realize of itthe change in time.

I got rid of "have" to make the sentence more concise. "Of" does not belong with "realize". I added "that" before some customers to make it sound a little better. "Realize the change in time" sounds much clearer and reaffirms the point you are trying to make.

To make matters worse, you have informed us about it only two days before the announcementimplementation, which meants some customers have not been able to realize ofprobably missed it.

In consequence, I would appreciate if you would provide us the economic reasons of this decision in detail.


In cConsequencetly, I would appreciate it if you would provide us with the economic reasons ofor this decision in detail.

In consequenceSo, I would appreciate it if you wcould provide us the economic reasons of this decision in detail.

I don't think "in consequence" works here. Added "it" for grammar flow correction. I changed "would" to "could" here, I think it sounds a bit more formal. This one is more personal and stylistic.

In consequence, I would appreciate it if you would provide us the economic reasons ofor this decision in detail.

Additionally, I would like to present some ideas about how to approach this problem.


Additionally, I would like to present some ideas about how to approachsolve this problem.

Additionally, I would like to present some ideas about how to approach this problemopose different options.

I think you should provide us an alternative, as we are facing the rising fuel prices as well.


I think you should provide us with an alternative, as we are facing the rising fuel prices as well.

I think you shouldrequest that you provide us an alternative, as we are facing the rising fuel pricesprice of fuel as well.

Therefore, to solve this situation, we would like a partial refund for those who have bought with these new prices.


This sentence has been marked as perfect!

Therefore, to solve this situation, weI would like a partial refund for those who have bought (some of this company's goods or services) with these new prices.

This is missing something, but I can't tell because the rest of the email provides little context. Changed "we" to "I" to be consistent with prior pronoun usage.

Therefore, to resolve this situation, we would like a partial refund for those who have bought withmade purchases at these new prices.

I would like to discuss this matter further with you as soon as possible before canceling my premium account.


This sentence has been marked as perfect!

I would like to discuss this matter further with you as soon as possible before I canceling my premium account.

Personal stylistic choice.

This sentence has been marked as perfect!

I hope you will take this into consideration.


This sentence has been marked as perfect!

This sentence has been marked as perfect!

Thanks in advance,


This sentence has been marked as perfect!

This sentence has been marked as perfect!

Sergio


This sentence has been marked as perfect!

This sentence has been marked as perfect!

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