July 25, 2020
Empathy Mapping: The First Step in Design Thinking
Summary from the article by Sarah Gibbons
The article attempts to make a comprehensive overview of empathy mapping. An empathy map is a tool for gathering information about users and articulating our knowledge to other members of a team. Normally, empathy maps are divided into 4 parts: Says, Thinks, Does, and Feels.
The Says quadrant represents what users said out loud about the product or digital application. Generally, this information collected from researches, it's a good practice to use quotes here.
Next quadrant Thinks contains our assumptions about what users think throughout the experience of using the product. Think about what users might have hesitated or haven't willed to vocalize. Sometimes first two quadrants may capture the same content.
The Does quadrant includes the description of users' actions. For example, refreshing the page.
The last one Feels encloses the emotional state throughout using a product or an application.
Empathy Mapping: The First Step in Design Thinking
Summary from the article by Sarah Gibbons
The article attempts to make a comprehensive overview of empathy mapping.
An empathy map is a tool for gathering information about users and articulating our knowledge to other members of a team.
Normally, empathy maps are divided into 4four parts: Says, Thinks, Does, and Feels.
Numbers less then ten are generally spelled out.
The Says quadrant represents what users said out loud about the product or digital application.
Generally, thsince this is information collected from researchethe users, it's a good practice to use quotes here.
I added "since" to connect the two thoughts. I changed "research" to "users", because if that is what you mean, it's clearer.
Sometimes the first two quadrants may capture the same content.
The Does quadrant includes the description ofdescribes the users' actions.
For example,The Does quadrant describes the users' actions, such as refreshing the page.
I combined your two sentences, since the second one was incomplete.
The last one, Feels, enclompasses the emotional state throughoutexperienced while using a product or an application.
Empathy Mapping: The First Step in Design Thinking
Summary from the article by Sarah Gibbons
The article attempts to make a comprehensive overview of empathy mapping.
An empathy map is a tool for gathering information about users and articulating our knowledge to other members of a team.
Normally, empathy maps are divided into 4 parts: Says, Thinks, Does, and Feels.
The Says quadrant represents what users said out loud about the product or digital application.
Generally, this information is collected from researchers, it's a good practice to use quotes here.
NThe next quadrant: Thinks contains our assumptions about what users think throughout the experience of using the product.
Think about what users might have hesitated or havabout or weren't willeding to vocalize.
Sometimes first two quadrants may capture the same content.
The Does quadrant includes the description of the users' actions.
The last one, Feels enclompasses the emotional state throughouwhilst using a product or an application.
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Empathy Mapping: The First Step in Design Thinking This sentence has been marked as perfect! This sentence has been marked as perfect! |
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Summary from the article by Sarah Gibbons This sentence has been marked as perfect! This sentence has been marked as perfect! |
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The article attempts to make a comprehensive overview of empathy mapping. This sentence has been marked as perfect! This sentence has been marked as perfect! |
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An empathy map is a tool for gathering information about users and articulating our knowledge to other members of a team. This sentence has been marked as perfect! This sentence has been marked as perfect! |
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Normally, empathy maps are divided into 4 parts: Says, Thinks, Does, and Feels. This sentence has been marked as perfect! Normally, empathy maps are divided into Numbers less then ten are generally spelled out. |
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The Says quadrant represents what users said out loud about the product or digital application. This sentence has been marked as perfect! This sentence has been marked as perfect! |
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Generally, this information collected from researches, it's a good practice to use quotes here. Generally, this information is collected from researchers, it's a good practice to use quotes here. Generally, I added "since" to connect the two thoughts. I changed "research" to "users", because if that is what you mean, it's clearer. |
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Next quadrant Thinks contains our assumptions about what users think throughout the experience of using the product.
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Think about what users might have hesitated or haven't willed to vocalize. Think about what users might have hesitated |
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Sometimes first two quadrants may capture the same content. This sentence has been marked as perfect! Sometimes the first two quadrants may capture the same content. |
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The Does quadrant includes the description of users' actions. The Does quadrant includes the description of the users' actions. The Does quadrant |
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For example, refreshing the page.
I combined your two sentences, since the second one was incomplete. |
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The last one Feels encloses the emotional state throughout using a product or an application. The last one, Feels enc The last one, Feels, enc |
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