Email to hHome iInsurance Company

Dear cCustomer sService dDepartment,

I am writing to request information about my home insurance policy.

Last night there was a big storm in my zonearea and the water formed a big dampcollected on the living room ceiling.

The water droipped over the sofa as well, causing a stain of considerable size.

I would like to know how I should proceed to get everything repaired, and ifwhether it will have any cost to me?cost me anything.

I am really concerned about the ceiling problem, because it could be goingget worse in no time.

So, I urge you to support me on this (is it better to use assist instead? )assist me on this.

Either "support" or "assist" works in this sentence.

I will be awaiting for your response,.

Dear cCustomer sService dDepartment,

Typically, if your addressing a service department, you would capitalize their proper name. Very similar to the Spanish language (tú/usted), capitalizing their name is like using the formal mode to address them.

I am writing to request information about my home insurance policy.

Last night there was a big storm in my zonearea and thestorm water formed a big damp on thespot on my living room ceiling.

try and be a little more specific when describing your problems, 'storm water' as opposed to 'the water' or possibly 'rain water' could be used here.

After several hours of heavy rain the, water started to leak on my ceiling and now I'm afraid that the ceiling or even the roof could collapse.

TheRain water droppedleaked all over themy sofa as well, causing a stain of considerable size.

I would like to know how I should proceed to get everything repaired, and if ithere will havbe any cost to me?

I am really concerned about the ceiling problem, because it could be goingget worse in noa short time.

So, I urge you to support me on this (is it better to use assist instead? )contact me as soon as possible.

An Email to hthe Home iInsurance Customer Service Departement

I would specify that you are writing to the customer service department or somewhere similar. Otherwise it sounds like you are writing to your insurance plan, not the company offering it

Dear customer service department/(To whom it may concern),

What you wrote works just fine but a common way to address someone you do not know in a formal setting is by "To whom it may concern"

I am writing to you to request some information about my home insurance plan.

Writing to request sounds a bit like you are writing to someone called "request". I would either specify the person that you are writing to or change the "to request" into a "in the hopes of requesting"

Last night there was a big storm in my zonearea and the water formcreated a big dampmark on the ceiling in the living room ceiling.

The water dropped all over the sofa as well, causmaking a stain of a considerable size.

I would like to know how I should proceed to get everything repaired, and if ithere will havbe any cost to mes on my end?

I am really concerned about the ceiling problem,problem with the ceiling because it could be goingget worse in noany time.

So, I urge you to supportaid me oin this matter(is it better to use assist instead? ).

I would use neither, both support and assist would imply, at least to me, that the person that you are talking to would themselves help you fix your leak. I would use "aid" or "help" instead.

I will be awaiting for your response,.