11.12 Letters of ComplaintDissatisfaction 11.12 Letter of Dissatisfaction

Dear Sir or Madam:, Dear Sir or Madam,

Dear Sir or Madam:, Dear Sir or Madam,

I am writing to complain about the electronic dictionary that I bought from your online store last Friday. I am writing to complain about the electronic dictionary that I bought from your online store last Friday.

I am writing to complain about the electric dictionary that I boughtpurchased from your online store last Friday. I am writing to complain about the electric dictionary that I purchased from your online store last Friday.

It is really annoying that the dictionary should break down just using aboutbroke down after only a week's use. It is really annoying that the dictionary broke down after only a week's use.

It is really annoying that thevery irresponsible of you to sell a dictionary shouldthat breaks down just using about a weekafter only a week of use. It is very irresponsible of you to sell a dictionary that breaks down after only a week of use.

Dear sir or madam 很正式，所以你要一直用正式的风格

Last night, I was using it as usual, but it shut down byon itself own and cawon't turn on again. Last night I was using it as usual, but it shut down on its own and won't turn on again.

Last night, I was using it, as usual, but it shut down by itself and can'will not turn on again. Last night, I was using it, as usual, but it shut down by itself and will not turn on again.

I thought ithe battery might run out of battery so I charged Iit the whole night. I thought the battery might run out so I charged it the whole night.

I thought it might have run out of battery, so I charged It the whole it overnight. I thought it might have run out of battery, so I charged it overnight.

However, I still can't restart it todaytoday it still will not turn on. However, today it still will not turn on.

I hope you can follow your warranty policy to repair it or replace a new one for me. I hope you can follow your warranty policy to repair it or replace a new one for me.

I hope you can followwill abide by your warranty policy toand repair it or replace a new oneprovide a replacement for me. I hope you will abide by your warranty policy and repair it or provide a replacement for me.

LI am looking forward to your reply. I am looking forward to your reply.

You could write it as you had it, but only if you ended with a comma and used it as your closing (instead of Yours sincerely). Otherwise you need to have a subject (i.e. I).

LookingI look forward to your reply. I look forward to your reply.

Yours, sincerely, Yours sincerely,